011. Operator and status of these terms
Kidhopper is operated by Avadhya Inc., Santa Clara, California. Questions can be sent to support@kidhopper.com. These proposed terms are a draft for owner and legal review, not a currently effective agreement.
The intended service is transportation-coordination software for authorized organizations and their users. A signed organization agreement, order form or data-processing agreement may define additional terms; the final documents must specify how conflicts are resolved.
022. Authorized access and accounts
Use the service only with permission from the organization whose records you access. Keep account information accurate, protect passwords and sign-in methods, and do not share private schedule links beyond their intended recipients.
Organization administrators are responsible for assigning appropriate roles and promptly removing access that is no longer needed. Notify support and your organization if you suspect an account or link has been misused.
033. Transportation remains an operational responsibility
Kidhopper supports schedules, assignments, attendance, dispatch and related records. It is not a transportation carrier, an emergency service or a substitute for trained staff, supervision, regulatory compliance or on-the-ground judgment.
The organization and its personnel remain responsible for transportation decisions, lawful rider handoffs, verifying identities, vehicle and driver suitability, and checking schedule changes. A software status, notification or stored document must not be treated as proof that a rider is safe or that a requirement has been met.
Maintain a practical backup communication and operating process. Internet outages, device issues and third-party messaging delays can affect availability. In an emergency, contact the appropriate emergency services rather than relying on Kidhopper.
044. Information supplied to the service
Supply only information you are authorized to process for the transportation service. Organizations must establish the necessary notices, consents and permissions for rider, family and staff records, particularly children's and sensitive information.
Keep records accurate and limited to what is needed. Do not upload passwords, unrelated confidential information or unlawful content. Rights to process organizational data and the handling of exports, deletion and backups must be defined in the final service/data-processing agreements.
055. Acceptable use
Do not access another organization's information without permission, bypass access controls, misuse operational links, impersonate another person or attempt to disrupt the service. Do not use the service to harass people, send unauthorized messages or infringe others' rights.
Report suspected vulnerabilities privately to support@kidhopper.com without accessing or disclosing records beyond what you are authorized to see.
066. External services and communications
Sign-in providers and messaging or hosting services operate under their own applicable terms. Availability and delivery can depend on those providers and a recipient's device or network.
Organizations must confirm appropriate permission before sending communications and maintain a process for honoring communication preferences. No guaranteed notification delivery or response time is promised by this draft.
077. Website materials and feedback
Kidhopper's name, logo, software and website materials are not transferred to users by access to the service. Any permission to use the software or documentation will be defined in the approved service agreement.
Do not include identifiable rider records or sensitive information in general product feedback. Organization data rights and any feedback license require clear treatment in the final agreements.
088. Commercial and legal terms requiring approval
This website does not establish pricing, subscription terms, refund policies, service-level commitments or an automatic purchase agreement. Any commercial relationship should be documented separately.
Before these terms become effective, counsel and the operator must approve provisions for warranties, liability, suspension and termination, data return/deletion, governing law and dispute resolution. Avadhya Inc.'s location in California does not by itself establish all of those terms. No binding liability cap, arbitration clause or waiver is invented in this draft.
099. Questions and final approval
Contact support@kidhopper.com for product or terms questions. Do not send sensitive child records in an initial email.
The approved terms should include an effective date and a method for notifying users of material changes. These draft pages are a starting point for review, not legal advice or a claim of regulatory compliance.
See also: Privacy policy (draft) · Contact